Shipping & Returns

Last updated: April 10, 2025

We want your shopping experience to be smooth and joyful. Here’s what you need to know about our shipping and return policies.

A. Shipping

Production Time

All of our items are printed on demand. This means your order is made just for you once it is placed.
Production time: Usually 3–7 business days.

Shipping Time

Shipping times depend on your location. Most U.S. orders arrive within 5–10 business days after production. You will receive tracking information as soon as your order is on its way.

International Orders

We currently ship within the U.S, to Canada and Mexico.
For orders to other countries, please contact us before ordering.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your cart.

B. Returns & Replacements

No Returns or Exchanges

Because each product is custom-made, we do not accept returns or exchanges. Please double-check your order before confirming it.

Damaged or Incorrect Orders

We want you to be 100% happy with your order. If your item arrives damaged or incorrect, please email us at hello@katsaysmerci.com within 7 days of delivery. Please include a photo of the issue so we can make it right by sending a replacement at no extra cost.

Changes to This Policy

We may occasionally update this Shiiping & Returns Policy. The most current version will always be posted here with the revised date.

Contact Us

Questions or requests? Reach out any time: hello@katsaysmerci.com.